- DELIVERY & RETURNS
WHY RESTORE YOUR SHOES
A good pair of shoes, cared for well should last you for years. When you buy a pair of Hand Dyed Shoe Company shoes, we offer a repair service to ensure your shoes are well maintained to keep you looking good in them, for longer. If you follow our care advice - cedarwood shoe trees in them at all times when you're not wearing them, and feed the leather with a good quality shoe cream - there's no reason they won't be making you feel fantastic for decades to come.
Depending on the repairs your shoes need we may send your shoes back to our workshop for our skilled shoe makers to mend or we may be able to do some vamp restoration in our studio. This will effect the lead time on your shoes being returned to you.
RETURNING TO US
We can arrange for your shoes to be collected and returned to us with DPD, if you would like this service please select this option above before adding the restoration service to your cart. A DPD collection will add £7.95 charge to your basket total.
Alternatively you can send them to us yourself at:
The Hand Dyed Shoe Company,
The Presidents Gallery,
Please ensure you include your name, order number and the restoration services you require when sending your shoes back to us at The Hand Dyed Shoe Company HQ.
REPAIR LEAD TIME
For any of our sole replacement services including heel, leather soles, half rubber soles and Dainite soles we have a lead time of 4 weeks for these to be restored and returned back to you.
Vamp restoration services will have a lead time of up to 4 weeks depending on the repairs required.
We will return your shoes to you via DPD's next day service as soon as they are ready.
If you're in need of your shoes for a specific date please get in touch with us to ensure we can have them returned to you ahead of this time. You can contact via our onsite Whatsapp chat or through firstname.lastname@example.org