We get it. What size to order in the world of made to measure can be very overwhelming. That's why we have decided to remove all size guides and any questions/concerns around what size to order. You don't need to worry about the size - we'll take care of that. All you have to do is let your creative juices flow!
Instead, if you decide to order your shoes on our website or after a video consultation, within 72 hours of your order you can expect to receive our free sizing kit through the post with a simply guide on how to take your measurements. There's no cost to you to return the kit; all you need to do is send us an email or a Whatsapp with a photo of those all important measurements.
If for whatever reason they did not fit, we offer a 30 day returns policy, providing the shoes are returned to us in an unworn and resellable condition within this time. We will offer a remake on any of our design your own products and a refund or exchange on any of our ready to wear range. Unfortunately any pair created with a monogram inscription will be non returnable and not eligible for a remake or refund.
You can find our full returns and refunds policy here.