- GIFT VOUCHERS
- THE APPOINTMENT
DO YOU SELL GIFT VOUCHERS?
Yes, we have both gift vouchers and gift boxes you can buy ahead of your fitting appointment. A gift box is a beautifully packaged kraft box that comes with a pair of Hand Dyed Shoe Company 'socks-in-a-box' in collaboration with High Arches and the value is redeemable on the day you visit us or online.
CAN I PREBOOK AN APPOINTMENT?
We advise all fittings are booked in advance to ensure you can secure you desired date and time, we're often fully booked 3-4 weeks in advance on peak dates and weekends so recommend you take this into account when considering booking.
WHAT DOES A FITTING APPOINTMENT ENTAIL?
We like to welcome all our guests with a complimentary drink, we have booze, gins, all the coffees, all the teas... this is all part of getting into 'the mindset of choice' - we are going to design some shoes from over 2 million possible combinations, after all.
We then kick things off with the fitting. As we take the important measurements, we offer lots of education about the different styles and of course what we're looking for when it comes to the perfect fit. We can also offer advice on what style would suit his feet best.
Once the fitting is done, it's the fun part! Choose a style, a colour (or colours) a texture, finish, leather, suede, textiles, what sole, monogram, shine intensity and more... Don't worry if you're not creative, we'll piece it all together on a big screen so you can see what they will look like.
The final part is the after care. We'll talk you through and show him how to best maintain his new creations in order to keep them looking beautiful for many years to come. We will also offer reassurances in terms of our restoration services for future.
HOW LONG IS THE APPOINTMENT?
Our fitting appointments are typically 60-90 minutes long depending if you come with an idea of styles and design or come totally open minded.
WHERE ARE YOU BASED?
Our main studio is in County Durham. Our studio is based in a beautiful, Ushaw College. We have also partnered with local boutique hotel, Hotel Indigo to offer our customers an exclusive price for an overnight stay
DO I HAVE TO VISIT TO BUY SHOES?
You can order online simply by adding any of our Ready to Wear range straight to your basket and checking out. If you're looking for something more bespoke you can use our online shoe customiser to design your own pair.
We aren't a normal shoe shop and are always on hand if you need to drop us a message to discuss your order or any size enquiries you may have.
We can also arrange a virtual appointment, whereby Simon can share with you his knowledge and expertise with you while you sit in the comfort of your own home. If you have ordered before we will have your sizing on file and there are ways we can work our your fitting remotely too.